Privacy Policy

Last Updated: October 9, 2026

Bhuvanya Life (“we”, “our”, or “us”) operates the website https://bhuvanyalife.com/. We respect your privacy and are committed to protecting the personal information you share with us when browsing our website, placing orders, or contacting our customer support team.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you regarding your personal information.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it through the appropriate process.

1. Information We Collect

We may collect the following categories of information when you use our website.

Personal Information

When you place an order, register an account, or contact us, we may collect:

• Full name.

• Email address.

• Phone number.

• Billing and shipping address.

• Order details and purchase history.

• Information you provide when submitting enquiries, feedback, or complaints.

Payment Information

Payments may be processed through third-party payment gateways or service providers. We may receive transaction references, payment status, and related information required to manage your order.

We do not intend to store complete payment card details on our website when payments are processed by an external payment provider. Payment information is handled according to the provider’s applicable privacy and security practices.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address.

• Browser type and version.

• Device and operating system information.

• Pages visited and interactions with the website.

• Date, time, and duration of visits.

• Referring website or source.

• Cookie and similar technology information.

This information helps us maintain website functionality, improve performance, and understand how visitors use our website.

2. How We Use Your Information

We may use your information for the following purposes:

• To process, confirm, pack, ship, and deliver your orders.

• To communicate order confirmations, shipping updates, cancellations, refunds, and replacements.

• To respond to customer enquiries and provide after-sales support.

• To process payments and manage transactions.

• To improve our website, products, services, and customer experience.

• To detect, prevent, and investigate fraudulent transactions or misuse of our website.

• To maintain business, accounting, and transaction records.

• To comply with applicable legal, tax, food safety, and regulatory obligations.

• To send promotional messages, offers, and product updates where permitted by law and subject to applicable consent and opt-out requirements.

We use personal information only for legitimate purposes and in accordance with applicable law.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality and improve your browsing experience.

These technologies may be used to:

• Remember items in your shopping cart.

• Maintain login sessions and account preferences.

• Support checkout and payment functionality.

• Understand website traffic and visitor behaviour.

• Improve website performance and security.

• Measure marketing effectiveness, where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality, account access, checkout, or other website features.

Where required, we will obtain consent before using non-essential cookies or similar technologies.

4. Sharing of Personal Information

We do not sell your personal information to third parties.

We may share relevant information with trusted third parties when necessary to operate our business and fulfil your requests, including:

• Payment service providers: To process transactions and manage payment confirmations.

• Courier and logistics partners: To deliver orders to your shipping address.

• Website hosting and technology providers: To maintain website infrastructure, security, and functionality.

• Analytics and marketing providers: To understand website usage or support marketing activities, where applicable.

• Professional advisers: Such as accountants, auditors, and legal advisers, where necessary.

• Government authorities and regulators: Where disclosure is required by applicable law or a valid legal process.

We aim to share only the information reasonably necessary for the relevant purpose. Third-party service providers may process information under their own contractual, privacy, and security obligations.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

These measures may include access controls, security monitoring, website protection mechanisms, and the use of secure connections where available.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We encourage customers to use secure devices, protect their account credentials, and avoid sharing sensitive information through unsecured communication channels.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, resolving disputes, maintaining business records, and complying with applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to applicable retention requirements.

7. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

• Request information about the personal data we process about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Opt out of promotional communications.

• Raise a concern or submit a complaint about the handling of your personal information.

Certain information may need to be retained to meet legal obligations, complete transactions, prevent fraud, or resolve disputes.

To exercise your applicable rights, please contact us using the details provided in the Contact Us section.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

These third parties may collect and process information under their own privacy policies. Bhuvanya Life does not control the privacy practices of external websites and encourages you to review their policies before providing personal information.

9. Children’s Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children in violation of applicable law. Where parental consent or other safeguards are required, we will follow the applicable requirements.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

10. Marketing Communications

We may send promotional emails, messages, or updates about our products and offers where permitted by law.

You can opt out of promotional emails by using the unsubscribe link, where available, or by contacting us directly.

Opting out of marketing communications will not prevent us from sending essential transactional messages, such as order confirmations, delivery updates, or important service notifications.

11. International Data Processing

Some of our third-party service providers may process or store information on servers located outside your state or country.

Where such processing occurs, we will take reasonable steps to ensure that personal information is handled in accordance with applicable legal requirements and appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, service providers, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page regularly.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern regarding your personal information, please contact us.

Business Name: Bhuvanya Life

Phone: +91 99087 23003

Customer Support Hours: Monday to Saturday, 9:00 AM – 8:00 PM

Email: saikumarvemuta@gmail.com

Business Address:
H. No. 9-16-334, 34, Chandragiri Villas, Pittampally Float, Near SR Prime School, Cherlapally, Nalgonda, Telangana, India – 508001.

FSSAI License Number: 1362608000063

Website: https://bhuvanyalife.com/

We are committed to handling your personal information responsibly and providing a safe and reliable shopping experience.